Refund / Return Policy

Jaxpelo

Returns

You may request a return within 30 days of delivery if the item is unused and in original packaging.

How to return

Email support@jaxpelo.com with your order number. We will send return instructions.

Refunds

Refunds are issued to the original payment method within 5–10 business days after we inspect the return.


Jaxpelo is operated by Guangzhou Shuyue Trading Co., Ltd.

Company Name: Guangzhou Shuyue Trading Co., Ltd.

Address: Room S341, Room 730, 7th Floor, Building 1, No. 298-1 Guangshen Avenue West, Xintang Town, Zengcheng District, Guangzhou City, Guangdong Province, China

Phone: +86 134 2957 6813

Email: support@jaxpelo.com